Will the training be conducted online, or it is a classroom seating only? What will be the duration of the training?
Both the options of online as well as offline training are available. Basis the type of program that you opt for, training details will be communicated to you.

Is the training free or do I have to pay for the training? This is a paid training. Basis of your location and type of training, you will be charged anywhere between INR 1500 to INR 3500.

Where is the classroom training conducted? Classroom training is conducted in different cities by our certified partners. Basis of your location, we will notify you of the trainer and training details.

After I complete the training, will Amazon connect me to sellers? Or will I need to find them myself? For launching new sellers you would need to generate your own leads. You will be a certified partner and can also provide services to existing sellers on Amazon. However, you will not be eligible for any payout from Amazon for the services that you provide to the existing sellers.

What kind of training/mentoring needs to be provided by you to the sellers you on-board? You will have to train the sellers on listing their products, on how to edit their listing/pricing, on order management and on how to maintain seller performance/process returns/refunds. As our partner, you will enable the sellers to grow their business on Amazon.

How will I earn money? Seller-wise payout will be made basis the net Fulfilled GMS of the seller (excluding refunds/returns and self-ship orders)

What inputs/support will I receive from Amazon to improve my sellers’ performance? Amazon will share recommendations to manage your sellers’ accounts and to make them successful. Your responsibility will be to ensure that the sellers you on-board, act on these recommendations and hence sell more of their products.

What are the major Don’ts for a partner? – You should not on-board any sellers without interaction and having established that the seller is genuine and interested to sell on Amazon.
– You should not create a seller id and password on the seller’s behalf
– You should validate all seller details before you create a seller’s account on Amazon
– You should get an email confirmation from the seller on the products, price, and quantity that are uploaded to the seller’s account
– You should not make any changes to the seller’s account without the seller’s consent
– You should not fill in privileged data like seller’s bank details, GST/PAN details on seller’s behalf
– You should not use your/your employee’s contact number at any stage during the seller’s registration/onboarding process, as it can lead to the seller’s account getting suspended and is considered as non-compliant with Amazon policies

Am I working for Amazon or the Seller? Neither. You are a consultant offering your services to sellers who wish to list their products or are listing their products on Amazon.. We help you get trained and certified so that you can offer high-quality services to such businesses.